Pre-orders allow you to secure exclusive and limited-edition items before they are officially released. Since these items are made-to-order or produced in limited quantities, pre-ordering ensures you won’t miss out on special releases.

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Payment & Processing

• Full payment is required at checkout to secure your pre-order item.

• Orders are processed on a first-come, first-served basis.

• Once production begins, pre-orders are final and non-refundable.

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Shipping & Estimated Timelines

• Each pre-order listing includes an estimated shipping timeframe.

• Dates are subject to change due to production schedules or unforeseen delays.

• Any updates will be communicated via email or social media.

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Cancellations & Refunds

• Cancellations are accepted within 48 hours of placing the order for a full refund.

• After this period or once production starts, pre-orders are final sale.

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Order Fulfillment

• If in-stock and pre-order items are purchased together, the order will ship once all items are available.

• For separate shipments, please place separate orders.

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Tracking & Updates

• Once your pre-order ships, a confirmation email with tracking details will be sent.

• Follow @plastiktiara on Instagram or check your email for production updates.

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Product Quality & Concerns

• If an item arrives damaged or defective, please reach out within 48 hours with photos for review.

• Resolutions will be handled on a case-by-case basis.

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By placing a pre-order, you acknowledge and agree to these terms. Thank you for your patience and support in bringing exclusive designs to life.

For any inquiries, please contact us via this email